COVID-19 (coronavirus) Information

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Virtual Clinic

Online doctor visits — 24/7, 365 days a year. Get virtual care now.

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Healthcare for the whole family

Urgent care from home

Virtual Clinic is easily accessed by phone, computer or mobile app. Board-certified doctors from our partner, Amwell, offer care for minor illness and injuries.

Only $35 per virtual doctor visit

The visit fee varies for visits held outside of Washington state. This fee is a covered benefit of many health insurance plans, including UMP-Plus. Health savings accounts and standard payment methods also accepted.

Find out if you should be tested for COVID-19

If you're worried you could have coronavirus, use our COVID-19 virtual assistant to answer a few quick questions and learn the next steps you should take.

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Don't need care urgently?

You might also consider scheduling an in-person or video-based appointment with a UW Medicine primary care provider during regular office hours. We offer video-based appointments for annual wellness evaluations, management of chronic conditions, follow-up care and more. Call 206.520.5000 to schedule or book 24/7 in eCare.

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Get the virtual clinic app

Get the healthcare you need virtually.

Say hello to your very own online doctor. Our UW Medicine Virtual Clinic app will connect you to a doctor who can diagnose and prescribe treatment for a variety of minor illnesses and injuries.

Download on the Apple Store Get it on Google Play

Answers and treatment for a variety of common health concerns:

  • Allergies
  • Canker or cold sores
  • Cold or sinus infections
  • Fevers
  • Influenza (flu)
  • Headaches
  • Heartburn or acid reflux
  • Insect bites or stings
  • Pink eye (conjunctivitis)
  • Rashes
  • Sprains
  • Strains
  • Urinary tract infections (UTI)

How our virtual clinic works

Request virtual care, answer a few questions and then speak with a provider. For customer support, call 855.520.5250. For support with medications prescribed during your visit, call 888.982.7956.

Notes from your virtual visit

You’ll receive a personalized summary of your visit by email or, if you are an existing UW Medicine patient, through our patient portal, eCare.

After your visit

You may choose to set up a future appointment with a primary care doctor near you. Because face-to-face time with your doctor is good medicine, too.