Know before you go
For in-person appointments
- If you have a new cough, shortness of breath, fever, chills, muscle pain, sore throat, loss of taste or smell, gastrointestinal symptoms (such as nausea, vomiting, diarrhea), headache or runny nose, call before going to a scheduled appointment. Or please visit one of our urgent care clinics.
- The check-in experience upon arrival has been changed to help support physical distancing
- If you have any new symptoms that resemble those of the flu or COVID-19, check with a healthcare provider. At UW Medicine, you can:
- Visitor restrictions are in place; review our visitor policy for up-to-date information.
- Anyone with symptoms that resemble COVID-19 are housed in separate rooms; they do not wait in public spaces.
Arrive at your appointment 10-15 minutes early to allow time for check-in. Bring with you to every appointment:
- Your insurance and photo ID cards. Be prepared to provide your co-pay (major credit cards and personal checks are accepted).
- A list of any medications or supplements you take.
- A list of health concerns and questions to ask your care provider.
- New patients: Bring your medical history or a list of providers you have seen in the past.
For telemedicine visits
Preparing for your telemedicine appointment
After scheduling your appointment by phone or though MyChart, you will be sent a link with information about your appointment. When it is time for your appointment to begin, you'll click on this link to be connected with your provider.
Please see the frequently asked questions, telemedicine visit instructions, and how to set up Zoom. Instructions are available in multiple languages.
If you need help setting up your phone or computer or have questions about telemedicine visits, please call 206.520.5100 for assistance.