Same-day Virtual Primary Care

Our UW Medicine virtual primary care providers are available 7 days a week through on-demand video visits and E-Visit questionnaires.

Start an on-demand video visit Submit an E-Visit questionnaire

Same-day Virtual Primary Care

Our UW Medicine virtual primary care providers are available 7 days a week through on-demand video visits and E-Visit questionnaires.

Start an on-demand video visit Submit an E-Visit questionnaire

    Receive timely care that works with your schedule

    When last-minute health concerns come up, the UW Medicine Virtual Primary Care team is here for you.

    Our team of virtual primary care providers offer you and your family a new way to receive quick, on-demand care. We can address many common health conditions, including acute illnesses and primary care needs, when you are unable to see your primary care provider or do not have one.

    Convenient, accessible virtual primary care services

    Same-day virtual primary care services are available from 8 a.m. to 8 p.m., seven days a week, 363 days a year (closed on Thanksgiving and Christmas) from anywhere in Washington state.

    To access virtual primary care services, sign in to MyChart and click on the Menu button near the top of your screen. Then, under the Find Care section, select either On-Demand Video Visit – Get in Line or E-Visit. If you don’t have a MyChart account, you can register for one. 

    On-demand video visits

    Start an on-demand video visit today in MyChart with the first available primary care provider who can diagnose and outline care options. Interpreters are available. Available 8 a.m. to 8 p.m., seven days a week.

    Start an on-demand video visit

    E-Visit questionnaires

    Current patients can get care by filling out a questionnaire in MyChart and a provider will respond with a care plan. Submit anytime and a provider will respond in 1-2 days. 

    When to use this service: For the treatment of health needs such as pink eye, UTI/bladder problems and motion sickness prevention. See the full list of health concerns that can be treated via E-Visit questionnaires.

    Submit an E-Visit questionnaire

    Health concerns that can be treated via E-Visit questionnaires

    • Pink eye
    • UTI/bladder problems
    • Vaginal discharge
    • Motion sickness prevention
    • Erectile dysfunction 
    • Quitting tobacco
    • COVID therapeutics

    Questions about same-day virtual primary care?

    We’ve compiled a list of frequently asked questions to help you and your family make the best decision for your care. Learn more about what types of virtual primary care services we offer and how to get started. 

    Create and access your MyChart account

    If you have not yet created a MyChart account, follow the steps on our MyChart instruction page to create and access your account. 

    Have questions or need help with MyChart? Read MyChart’s FAQs or contact MyChart Help Desk 24/7 at 855.520.5151.

    Additional information

    Want to schedule a telemedicine visit in advance instead?  

    Telemedicine visits can be scheduled in advance with your primary care provider. Telemedicine visits are available during regular clinic hours and focus on follow-up care, management of chronic conditions and consultations. Schedule your visit by phone or through MyChart.

    Can I get virtual primary care if I am outside of Washington state?

    Because of state licensing laws, our providers may not be able to see you via on-demand video visit or scheduled telemedicine visit if you are outside of Washington state. Please contact your care team by phone or through MyChart messaging if you have questions about your upcoming appointments.

    Questions about virtual primary care?

    Call 206.520.5111 Virtual Primary Care FAQs