COVID-19 Info: 

We are scheduling vaccinations for those who are eligible. Learn more:


COVID-19 (Coronavirus)

What you need to know

At UW Medicine, we're working to protect and care for our community through the coronavirus pandemic.

Here are the steps we're taking:

Our commitment to your health and safety.

Current COVID-19 vaccine information.

Coronavirus testing available by appointment.

Telemedicine appointments offered at more clinics.

COVID-19 therapeutics.

Updated visitor policy.

What you should do if you think you have COVID-19

During this pandemic, feeling sick can be scary. If you have symptoms like fever, cough or shortness of breath, it is important to get tested for COVID-19. You should always contact your doctor with questions or concerns, but having test results will help with their recommendations for your care. 

Call our COVID-19 info line

If you have questions, please call 206.520.2285 or 855.520.2285

Message your provider in MyChart

With MyChart, UW Medicine’s patient portal, your care team will triage your case and direct you to the right care.

Get tested for COVID-19

UW Medicine offers drive-up and walk-up testing for new and returning patients for the coronavirus (SARS-CoV-2) that causes COVID-19.


UW Medicine Visitor Policy

UW Medicine Visitor Policy

To protect our patients, staff and community, we have visitor restrictions in effect. In addition, all vendors, employees and patients must wear a mask when entering a UW Medicine facility.

Learn More

Frequently asked questions about care and services

Yes. All patients and visitors (2 years of age and older), vendors and employees – even if fully vaccinated – must wear a mask covering their nose and mouth when entering and while inside of a UW Medicine facility. Masks will be provided to people who do not have one.

You may also be asked to place a medical grade mask over your personal mask to improve the quality of personal protection while you are in the medical center. UW Medicine uses high quality multi-layered face masks for patients, visitors and staff.

If you have special mask needs, please communicate your needs with our representative at the entrance or contact patient relations.

If you start to feel ill, try not to panic. Many people who get COVID-19 experience minor symptoms and do not need medical care.

When you first start to feel sick, call your doctor for guidance and track your symptoms. You can contact your doctor by phone or MyChart, or use the UW Medicine On-Demand Virtual Care.

If you still have questions, please call our COVID-19 info line at 206.520.2285 or 855.520.2285.

If you have a mild case, you can get tested at the COVID-19 Testing Site at Harborview Medical Center or the COVID-19 Testing Site at UW Medical Center – Northwest and may be able to treat your symptoms at home. Staying home helps prevent you from exposing other people to the disease.

You don’t need to go to the hospital unless you’re experiencing symptoms that could be a medical emergency. These symptoms include having trouble breathing, feeling a persistent pain or pressure in your chest, becoming confused or disoriented, or having your face or lips turn blue. If you can, have someone call the hospital in advance so they can prepare for your visit.

You should get tested for coronavirus if:

  1. You have any of the following NEW symptoms not explained by another known condition: 
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  2. You have had close contact with someone with a confirmed case of COVID-19.
  3. You have been referred for a test by a healthcare provider or state or local health department.

Learn more about testing for COVID-19.

If you’re interested instead in an antibody test, read more about antibody testing. The antibody test is not the same as a nasal swab test and does not check to see if you have a current COVID-19 infection. People who are experiencing symptoms of COVID-19 should NOT get an antibody test.

If you tested positive for COVID-19, follow these steps to protect your loved ones and the community. These steps should also be followed if you haven't been tested but think you have it.

  • Stay home except to get medical care.
  • Separate yourself from other people and animals in your home. This is called home isolation.
  • Call ahead before visiting your doctor or a hospital.
  • Wear a facemask if you are sick if possible.
  • Cover your coughs and sneezes. Use a tissue or your elbow, not your hand.
  • Wash your hands often.
  • Avoid sharing personal items, such as dishes, drinking glasses or towels.
  • Clean all "high-touch" surfaces, such as doorknobs and light switches, every day.
  • Monitor your symptoms and contact your doctor if you get worse.
  • Get medical attention immediately if you experience any of these warning signs:
    • Difficulty breathing or shortness of breath
    • Persistent pain or pressure in the chest
    • New confusion or inability to arouse
    • Bluish lips or face

Detailed information about these steps can be found on the CDC's website.

How long to isolate yourself depends on several different factors. 

Detailed information can be found on the CDC’s website.

Yes, UW Medicine is open, safe and available for appointments. We have made our hospitals, clinics and facilities even safer with mask requirements, physical distancing, enhanced cleaning and more. Read about the steps we’re taking to ensure your safety. 

We also offer telehealth appointments to allow you to receive care from home. 

The new clinical lab test can tell if someone had a past infection with the COVID-19 coronavirus whether or not that person had symptoms.  

The test looks for a particular antibody in the blood that shows the person has an immune response to previous infection with this virus. This is different from the nasal swab testing, which is used to determine if you currently have an active infection with the virus. 

The antibody diagnostic test can only be ordered by a person’s healthcare provider and will involve a blood draw. The benefits of getting this test remain uncertain and should not be used for diagnosis of COVID-19 at this time. If you previously have had a nasal swab test positive for COVID-19, there is little clinical need for the antibody test. 

Learn About Antibody Testing

While it's not yet certain that it proves someone is immune, or how long such immunity would last, researchers and clinicians think these tests might help answer these questions. Antibody tests might also be used to evaluate potential vaccines, or to determine what percentage of a population has been exposed to, and overcame, this coronavirus. The hope is such blood tests, if they do predict immunity, may be useful in re-opening business and schools, sending people back to work and allowing people to enjoy socializing and recreational activities again.

UW Medicine and Bloodworks Northwest are seeking adult volunteers who have recovered from COVID-19 to donate plasma.

To be considered, you must meet both criteria:

  • Have received a documented diagnosis of SARS-CoV-2
  • Be free of symptoms (asymptomatic) for 28 days after having the virus

If you meet the criteria, please email your name and contact information to or call 206.520.4212 to leave a message.

Due to high interest, it may take several days for a study coordinator to respond to an inquiry.

Answers to your questions about COVID-19

Coronaviruses are a large family of viruses, some causing respiratory illness in people and others circulating among animals. Rarely, animal coronaviruses can evolve and infect people and then spread between people. Previous coronavirus outbreaks have included severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). COVID-19 is the disease caused by the novel coronavirus, SARS-CoV-2.

Symptoms of COVID-19 may include:  

  • Cough 
  • Shortness of breath or difficulty breathing 
  • Fever 
  • Chills 
  • Muscle pain or body aches
  • Fatigue
  • Sore throat 
  • New loss of taste or smell 
  • Gastrointestinal symptoms like nausea, vomiting or diarrhea 
  • Headache 
  • Congestion or runny nose

Most people develop only mild symptoms. But some people,  especially those with other medical complications, may develop more severe symptoms, including  pneumonia

It appears to spread by people with the infection coughing and sneezing.

That’s how infected people project moisture droplets. Those droplets are inhaled by other people. They also are moved to the eyes, nose or mouth by contaminated hands when you touch your face.

This is how other respiratory viruses spread. We have a lot to learn about COVID-19, but it appears to spread the same way.

The most important steps to take are:

  • Practice social distancing.
  • Wash your hands frequently.
  • Avoid touching your face with unwashed hands.
  • Stay home if you are feeling ill.

If you experience symptoms, contact your doctor’s office. They will help you determine if you need to be seen and provide you with instructions for seeking medical care.

Most importantly, please follow the advice of Public Health - Seattle & King County on what to do to limit the spread of COVID-19 in the community.

People at higher risk include: 

  • People 65 and older
  • People who live in a nursing home or long-term care facility.
  • People with underlying health conditions such as asthma, diabetes, severe obesity, or heart, liver or lung disease.
  • People who have weakened immune systems. 
  • People who are pregnant. 

People at higher risk of severe illness should stay home and away from large groups of people as much as possible. 

How you can help

You can support UW Medicine's efforts to save lives and stop COVID-19 through an in-kind or online donation.


You may also share a message of support and gratitude with our doctors, nurses, researchers and staff on the front line of the COVID-19 pandemic.

Send a message