Virtual Care

We bring UW Medicine doctors to you with telemedicine visits

Call 206.520.5000 Schedule online in MyChart

Virtual Care

We bring UW Medicine doctors to you with telemedicine visits

Call 206.520.5000 Schedule online in MyChart

Receive personalized healthcare from home

With telemedicine, visit a UW Medicine doctor like you would in person for primary, urgent and specialty care — by secure video instead. You’ll receive the same personalized medical care as you would in a face-to-face visit. UW Medicine telemedicine visits are safe, private, and secure, and are a covered benefit for most insurance plans (double-check with your health insurer). And our UW Medicine interpreter services are available.

Schedule telemedicine visits for many health concerns, such as:

Acute care (for an illness, injury or infection)
Behavioral health
Chronic conditions

Follow-up care
Medication management
New pregnancy

Pre-surgical evaluation
Primary care check-up
Reviewing test results with your doctor

How to schedule and prepare for a telemedicine visit

How to schedule your telemedicine visit

Call 206.520.5100 to schedule a telemedicine visit with your UW Medicine doctor during regular business hours.

Log in to your MyChart account and book online (available at most locations). You can also sign up for a MyChart account.

How to prepare for your telemedicine visit

When it is time for your appointment to begin, use the “Begin Video Visit” button in your MyChart account. If you don’t have a MyChart account, you’ll be sent a link for your appointment, simply click on the link to start your visit.

During the visit you’ll talk about your current health concerns. A member of your care team may review patient consent forms with you if necessary. To prepare, follow these instructions on how to use Zoom.

Telemedicine visit instructions

For people outside Washington state

Because of emergency state licensure waivers put in place in response to the public health emergency, we have been able to provide telemedicine visits for our patients outside of Washington state. Now, several states are starting to eliminate these emergency waivers. This means that our providers may not be able to see you via telemedicine if you are not in Washington state. Please contact your care team by phone at 206.520.5111 or MyChart if you have questions about your upcoming appointments.

Health concerns or procedures that need an in-person visit

Sometimes a physical examination is a necessary part of your doctor visit, such as skin cancer check and immunizations.

Schedule an in-person appointment

Get care now

We are committed to providing you and your family with several options if you need care in a hurry, after hours or on weekends.

Find an urgent care clinic

For life-threating illnesses and injuries always visit the hospital emergency room or call 9-1-1.

Find an emergency room

For UW Medicine established patients who are experiencing clinical symptoms after hours and on weekends call your clinic phone number to be connected with a consulting nurse. Calls are routed to an intake team and a registered triage nurse will call you back within an hour to assess your symptoms, determine the appropriate level of care, and provide advice regarding how to manage your symptoms at home or while awaiting treatment.

Find my primary clinic

Find my specialty clinic