We're Committed to Your Safety

Patient safety is our top priority at every UW Medicine hospital and clinic 

two doctors in masks

UW Medicine is open, safe and available for appointments

Safety measures for in-person visits

UW Medicine has made in-person appointments even safer, with mask requirements, physical distancing, mandatory staff screening and more.

Expanded telehealth capabilities

Since COVID-19 was discovered in our community, we have greatly expanded our telehealth services to allow patients to receive care from home.

We’re here to address all your health needs

Our hospitals and clinics are open and ready to provide timely and safe care to you and your family. Don’t delay the care you need.
provider in office

A message about safety from UW Medicine's chief medical officer

At UW Medicine, patients are always first. Dr. Tim Dellit, chief medical officer of UW Medicine, explains the many safety measures that are in place for patients and their families to prevent exposure to COVID-19 in hospitals and clinics.
Watch Video

The coronavirus risks of everyday activities

Reuters asked five epidemiologists and public health experts to rate eleven everyday activities on a scale of 1 to 5, with 1 being a low-risk activity and 5 being a high-risk activity.

GOING TO THE DOCTOR: Low risk (Average: 2.1)
Low to moderate risk (Average: 2.4)
GOING SHOPPING: Low to moderate risk (Average: 2.5)
RETURNING TO YOUR OFFICE: Moderate risk (Average: 2.6)
VISITING AN ELDERLY RELATIVE: Moderate risk (Average: 3.2)
GETTING A HAIRCUT: Moderate risk (Average: 3.4)

GOING TO A RESTAURANT: Moderate risk (Average: 3.4)
GETTING TO AN INDOOR DINNER PARTY: Moderate to high risk (Average: 3.8)

RIDING PUBLIC TRANSIT: High risk (Average: 4.1)

How we’re keeping you safe

All staff, patients and visitors in our clinical facilities must wear a mask to protect against COVID-19 transmission. For patients and visitors, these can be cloth face covers or personal masks. We will provide masks to patients and visitors who arrive without their own masks.

We are reconfiguring our clinical areas and waiting rooms wherever possible to optimize and maintain physical distancing precautions and have signage throughout our locations to remind people to keep 6 feet of distance whenever possible. 

All UW Medicine employees are required to sign a form every day at the start of their shift to indicate that they do not have a fever or symptoms of any respiratory illness. Those employees who have symptoms of a respiratory illness are required to stay home until they have recovered completely. All employees also have quick access to COVID-19 testing when they have symptoms of the disease.

UW Medicine has implemented enhanced cleaning and disinfecting procedures to help ensure the health and safety of our patients and their families.

All UW Medicine patients are tested for COVID-19 prior to having a surgical procedure. If a patient tests positive for COVID-19 and if surgery can be safely delayed, it will be postponed until the patient has fully recovered. 

Each patient admitted to labor and delivery is also tested for COVID-19. If the mother tests positive, our care teams take special precautions to keep mother and baby as safe as possible. 

In addition, all patients admitted to UW Medicine hospitals are tested for COVID-19, regardless of if they have symptoms associated with a respiratory illness. Testing enables us to assign highly specialized teams to care for COVID-19 patients in dedicated areas of our hospitals.  

Patients may have one visitor in the hospital. Visitors will be screened at specified entry points for symptoms of respiratory illness. Only asymptomatic visitors will be allowed into hospital facilities. Visitation also is limited by each hospital’s visiting hours and policies. Learn more about our COVID-19 Visitor Policy.

Creating a safe environment for our patients begins with hand hygiene. Our caregivers will wash their hands with soap and water or an alcohol-based hand sanitizer before they care for you.

We continue to learn about COVID-19 and adapt our care practices to reflect the latest recommendations from our UW Medicine experts, who are recognized as national leaders in the fields of infectious disease and virology. We also work very closely to assure your safety with our partners at Public Health – Seattle & King County and Washington State Department of Health. 

If you have an urgent care need or your child is a newborn or needs a wellness visit requiring immunizations, please do not delay your visit. If you have questions or concerns about safety in our hospitals and clinics, please contact your UW Medicine healthcare team.