COVID-19 (coronavirus) Information for Providers

See policies and patient care protocols developed by UW Medicine.
Clinician resources | Patient safety | Visitor policy


Records & Images

We’ve updated our patient records system

On March 27, 2021, UW Medicine and Seattle Cancer Care Alliance implemented a single Epic electronic health record: EpicCare Link, a secure, online portal that provides free, password-protected access to the UW Medicine Epic electronic health record (EHR). Physicians, other licensed healthcare providers and support staff can access the medical record for patients referred to or from UW Medicine. This web-based service requires no installation on your servers or computers.

Use the new EpicCare Link for any outpatient and inpatient records beginning on March 27, 2021.

Sign In

Create an EpicCare Link account

New to EpicCare Link?

Follow the EpicCare Link Account Request and Activation instructions to request a new EpicCare Link account. Once you’ve read these instructions, then click on the “START HERE” button below to begin.

Start Here

Forgot your login or need to reset your password?

Click the “RESET PASSWORD” button below and follow the instructions on screen.

Reset Password

Looking for inpatient information from before March 27? Use the existing U-Link and EpicCare Link tools. Eventually you will only need to use EpicCare Link to access your patients’ medical records; for now, please view the table below to determine where to log in to get medical records of your patients. If you are a provider who did not have a U-Link account but need patient records prior to March 27, submit a records request by email:, phone: 206.744.9000 or fax: 206.744.9997.

Note about historical data

For the next few months, external users may have two accounts (ORCA, Mindscape and/or Soarian) for historical records dated prior to March 27, 2021, and EpicCare Link for records dated on and/or after March 27, 2021. Later this spring, all historical records will move into our data archive and be accessible via a button in EpicCare Link.

Where do I get the medical records of my patients?

Inpatient Records – Prior to March 27

Access inpatient records and emergency department records for care provided up until March 27, 2021

Inpatient Records – After March 27

Access all inpatient records after March 27, 2021

Outpatient Records

Access all ambulatory records regardless of the date the patient received care

Available through EpicCare

EpicCare Link provides access to the records of patients at:

  • Harborview Medical Center
  • Seattle Cancer Care Alliance
  • UW Medical Center – Montlake
  • UW Medical Center – Northwest
  • UW Neighborhood Clinics

Records from Valley Medical Center and Seattle Children's Hospital may be available if they have been previously queried through Care Everywhere. If records from those sites have not been queried, they will not be available, and external users will need to gain access to EpicCare Link directly through Valley or Seattle Children's system.

Records may include:

  • Patient encounters
  • Progress notes
  • Lab results
  • Medication lists
  • Radiology reports
  • Radiology scans and images

Questions about EpicCare

Email Us

Style Adjustments