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Records & Images

U-Link EMR access

U-Link provides free, secure, password-protected access for physicians and other licensed healthcare providers and your support staff to the electronic medical record (EMR) of patients whom you refer to UW Medicine or whom we refer to you.

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Available through U-Link

U-Link provides access to the records of patients at:

  • Harborview Medical Center
  • UW Medical Center - Northwest — select outpatient clinics
  • Seattle Cancer Care Alliance
  • UW Medical Center
  • UW Neighborhood Clinics

Records from Valley Medical Center, Seattle Children’s Hospital or inpatient records at UW Medical Center - Northwest are not currently available.

Records may include:

  • Lab results
  • Dictated notes and transcripts
  • Medication lists
  • Radiology reports
  • Radiology scans and images
  • Patient past and future visits

Upcoming changes for U-Link users

  • On Jan. 30, 2021, UW Medicine will be launching EpicCare Link which will replace U-Link. Enhancements include ease of access and improved records viewing. 
  • After Sept. 30, 2020, we will not be enrolling new U-Link users; existing users may continue to use U-Link and add patients until Jan. 30, 2021.
  • Records can be obtained between Oct. 1, 2020 - Feb. 1, 2021 through the standard release of information process.

Enroll in U-Link through Sept. 30, 2020

  • Complete the U-Link enrollment form.
  • Send the form as an email attachment to ulink@uw.edu. If email isn’t an option for you, you may print and fax it to 206.598.4624.
  • A U-Link representative will email you about:
    • How to get a login name (UW NetID) and password for U-Link access
    • How to begin using U-Link
  • Enrollment takes one to two weeks and may take longer (especially during peak months, April through July, when we onboard new residents). For immediate access to patient records, call UW Medicine Medical Records at 206.744.9000.
  • At least one provider and a Group Representative must submit their enrollment forms first to establish a U-Link group account for a clinical practice. The Group Representative should be one of the practitioners or staff members who will be enrolling in and using U-Link most frequently.

Get help with U-Link

Forgot your login name (UW NetID):
Call the UW Information Technology (IT) Service Center at 206.221.5000 or 206.685.5352 (TTY), 24 hours a day.

Reset your password:
Reset it online, or call the IT Service Center at 206.221.5000 or 206.685.5352 (TTY), 24 hours a day. To protect patient records and comply with regulations, you must reset your U-Link password at least once a year.

Tell us about changes:
Group Reps: to keep your account active, you will complete an annual verification process. We’ll alert you via email and messages within the application about this process. Make sure you complete it within the timeframe we provide. If a member leaves your group or you have other practice changes, email us to update your record.

Questions about U-Link:
Email us.your questions.

Request ​radiology records from UW Medicine

View your patient’s radiology records through U-Link, or contact the file room that stores the archived images and reports. For mail, fax or email inquiries, please include the following patient information with your request:

  • When you need the records
  • Dates of service you are requesting
  • Address where copy is to be mailed to
  • Provider’s name
  • Date of birth
  • Last name, First name

UW Medical Center

Phone: 206.598.6206
Fax: 206.598.7690
Email: radrecs@uw.edu

Mail requests:
UW Medical Center Radiology
1959 NE Pacific Street, Rm # BB312
Box 375115
Seattle, WA 98195

Harborview Medical Center

Telephone: 206.744.6730
Fax: 206.744.6374

Mail requests:
Mail Box: 359738
325 Ninth Avenue
​​Seattle, WA 98104

Seattle Breast Center

Phone: 206.668.1749
Fax: 206.668.1790

Mail requests:
UW Medical Center - Northwest
Health Information Management Department
1550 N 115th St. MS D129
Seattle, WA 98133

UW Medical Center - Northwest

Phone: 206.668.1748
Fax: 206-668-1398

Mail requests:
UW Medical Center - Northwest
Health Information Management Department 
1550 N 115th St. MS D129 
Seattle, WA 98133

Seattle Cancer Care Alliance

Phone: 206.606.1438
Fax: 206.606.1035

Mail requests:
UW Medical Center - Northwest
Health Information Management Department 
1550 N 115th St. MS D129 
Seattle, WA 98133


https://www.seattlecca.org/during-your-care/medical-record-request