Complaints/Compliments

​​​​​​Public Notice: Resolving a Complaint and Sharing a Compliment

Patients or family members may report concerns about quality of care, safety or service to any staff member, member of the medical staff or clinic/unit manager. Patients or family members may also contact the Patient Relations Department listed below to express concerns or to share a compliment.

Patient Relations - UW Medical Center

206.598.8382
Patient Relations
UW Medical Center
Box 356033
Seattle, WA 98195
UWMCares@uw.edu

If your matter is urgent and it is on a weekend or during evening hours, you may contact the administrator-on-call through the paging operator at 206.598.6190.

Patients or family members may also contact the Washington State Department of Health and The Joint Commission.


Washington State Department of Health

1.800.633.6828 (toll free)
Washington State Department of Health
Health Systems Quality Assurance
P.O. Box 47857
Olympia, WA 98504-7857

Email: HSQAComplaintIntake@doh.wa.gov
Website: http://www.doh.wa.gov/LicensesPermitsandCertificates/FileComplaintAboutProviderorFacility/ComplaintForms.aspx


The Joint Commission

1.800.994.6610 (toll free)
630.792.5636 (fax)
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Email: complaint@jointcommission.org  
Website: www.jointcommission.org/report_a_complaint.aspx