UW Medicine Image Transfers

​​​This page includes instructions for sending images online securely via VPN to UW Medicine Central Image Processing for the following locations:

  • Harborview Medical Center
  • UW Medical Center
  • ​​Northwest Hospital and Medical Center
  • Seattle Cancer Care Alliance
  • UW Neighborhood Clinics
  • Regional Heart Center

Step 1: Complete Web form


  1. Using Internet Explorer, navigate to https://www.reachuw.org/.
  2. Log in using your hospital’s or group’s assigned key.
  3. Complete each section of the form. Fields with “*” are required.
  4. Click on ”Submit Request.”

Step 2: Send studies/images to TELERADWORKS, 24 hours/day, 7 days/week


  • If Web access or the Web form is unavailable, print the form and fax to 206.744.6377. As a backup, a PDF file of the form will be sent to all VPN hospitals.
  • Web form support: To request your login key or for any issues with the online Web form, please use the following contact information:
    • Monday-Friday from 7:30 a.m. to 4:00 p.m.: Call the HMC PACS Helpdesk at 206.744.5928. You may also send an email to mcsos​@uw.edu.
    • Monday-Friday after hours, weekends and holidays: call the UW Medicine IT Helpdesk at 206.543.7012. Note: If you need a login key urgently, request that a ticket be assigned to the HMC PACS RIS Group. 

Important notes


  • Diagnostic reports still need to be faxed directly to the requesting UW Medicine clinic or department.
  • When requesting images to be sent from HMC or UWMC to your hospital, please contact the file room that stores the archived images, or access the patient’s record in U-Link PACS to view the images:
  • When using the Web form, it is not necessary to follow up with a phone call.
  • If your facility does not yet have an established VPN connection with UW Medicine to send radiology images online, please contact Radiology at uwradit@uw.edu.