You are here: Home Urgent Care Tips and Information Tips and Information Page Content No matter where you go for care, be sure to bring a list of your current medications, photo identification and insurance card. Our providers follow Washington state guidelines and UW Neighborhood Clinic policies when determining whether pain medication will be prescribed. UW Neighborhood Clinic patients can access an after-hours consulting nurse service for urgent concerns by calling 206.520.5000. Urgent care patients may not be seen in the order in which they arrive. Emergency conditions take priority. Our urgent care providers do not refill controlled substances. Due to heavy patient volumes, we may need to limit our schedules to ensure that all registered patients are seen prior to closing.