Information

Computers and support

Computer support is provided by individual departments. For system-wide problems (e.g., loss of internet), please contact UW-IT at help@uw.edu or call 206.221.5000. 

Computer ports can be activated by UW-IT. Contact IT Help Desk at 206.221.5000 to make your request. A technician will then be scheduled to activate your ports.  You can contact the same number for any other desktop computer support services.

More information is available at the UW-IT Connect website.

Telecommunications

Moves, adds or changes: Moves, adds, and change requests for phone lines must be placed with UW‐IT Customer Service. Please provide 7‐10 days' notice of the anticipated date. Depending on the type of service and the location, the order will either be handled by an on‐site visit from a technician or remotely through programming. Call 206.221.5000 or email help@uw.edu for assistance. 

Visit this page for information about setting up voicemail.

Surplusing Items 

Contact the Facilities Operations Manager for more information at 206.897.5011.

Upper Floors (3rd thru 7th): RSOD, contact sluinfo@uw.edu for assistance

Badges are required for access to the building and to the upper floors.

HMC Photo ID Badges

Contact the HRT Facilities Operations Manager, Mike Cheney, cheneym@uw.edu for assistance.

Harborview Medical Center requires all staff on campus to display an HMC or UW photo ID. Every staff member attending New Employee Orientation receives an ID badge on their first day.  ID badges are available on the 1st floor of the HMC center tower, in 1CT-153. Hours of operation are 7:00 a.m. to 4:00 p,m, Monday through Friday.

Be careful with your ID badge! It is a proximity card, enabling access to campus facilities as authorized on the request form. Immediately report lost or stolen cards to Security Services at 206.744.3193. If you have any questions about Photo ID badges, contact the ID Office at 206.744.3254 or 206.744.4734.

Keys

Obtaining new or replacement keys: 
For UW School of Medicine (SOM) employees needing keys for specific rooms/lab spaces in HMC R&T and 3NJB, please contact Facilities Operations Manager Mike Cheney, cheneym@uw.edu .

Public safety

Security of the R&T building is provided by the HMC Public Safety Department. Officers patrol on foot and on bike throughout the HMC campus. If you have any concerns or questions, please call Public Safety at 206.744.3193. For Emergencies, please call 206.744.5555.

Phone security dispatch 206.744.3193 to request a courtesy safety escort.