Telehealth - Provider to Patient

UW Medicine Telehealth Provider to Patient

UW Medicine Telehealth uses digital technologies to deliver the following health services to patients.


Telehealth clinic follow-ups: This program incorporates images submitted by established patients and reviewed weekly by providers. The images serve to document skin healing without requiring frequent in-person visits. Following evaluation of the images, select patients are scheduled for live videoconferencing to discuss other aspects of healing (pain and itch management, scar management, therapy, psychosocial recovery, and return to work).

Pilot projects: Teleconsultation with Valley Medical Center. This program is designed to assist a partner hospital in triaging acute burns within the UW Medicine accountable care network. Its implementation awaits proxy credentialing agreements between Harborview Medical Center and Valley Medical Center.

Telerounding for burn wound rounds on Harborview Medical Center’s acute care ward. This program aims to create a more patient-centered environment with fewer providers present for daily burn wound rounds. While on rounds, the acute care charge nurse will establish a live videoconferencing link with other team members gathered in a separate conference room. The necessary equipment is being installed prior to implementing the program.


The University of Washington Department of Psychiatry and Behavioral Health is a recognized leader in innovation and research around new models of care that improve clinical outcomes and make best use of limited psychiatric treatment resources. Telepsychiatry is one component of this strategy. Our Psychiatric Consultation and Telespychiatry Program emphasizes principles of population health that incorporate validated models of care (such as IMPACT and TEAMcare) and emphasizes services to rural communities where access to psychiatric care is otherwise unavailable. Our program includes multiple types of electronic communication between providers and patients, including primary care provider telephone consultation, use of electronic registry-supported psychiatric caseload reviews, and direct patient tele-video consultation and evaluation.

Visit the Psychiatry Consultation program for more information.


Stroke is one of the leading causes of death and disability for Americans; however, early intervention with clot-breaking medications and interventions can save lives and prevent significant neurological problems. The Telestroke service connects hospitals in Washington State to board-certified vascular neurologists and the state’s only certified comprehensive stroke program at Harborview Medical Center 24/7/365. The multidisciplinary specialists at the stroke center provide comprehensive care for all types of acute stroke, stroke sequelae and stroke prevention. Clinicians can transmit neuroimaging and discuss individual patients by phone with the stroke neurologists, by calling the Transfer Center at 888.731.4791. A yearly contract is required for this service.

Travel Medicine

Telemedicine services for pre-travel consultations are available to UW faculty and staff at the UW Medicine Travel Clinic at Hall Health Center. These patients bill a UW budget number for services. This consultation must be performed within Washington State.


UW Medicine Dermatology has a growing Teledermatology service. Currently Teledermatology services are performed using store-and-forward technology for triage purposes to primary care providers at within selected clinics under the Community Health Plan of Washington, for teleconsultation with health providers in Washington State’s Department of Corrections, and for diagnostic and treatment recommendations for Northwest Medical Center’s hospitalist physicians. Urgent teleconsultation can be arranged through UW Medicine’s Medcon service.

Virtual Clinic

UW Medicine Virtual Clinic brings healthcare to you and your family, when you need it and where you need it, 24 hours a day, 7 days a week, without an appointment. Care Simple Providers' board-certified family practice physicians and nurse practitioners offer healthcare for minor conditions in the privacy of your own home or office.

UW Medicine Virtual Clinic providers assess, diagnose and recommend treatment for your condition via secure video chat or over the phone. If you need a prescription or refill of a non-controlled substance medication, they will provide it. UW Medicine Virtual Clinic providers let you know if you need to follow up with your primary care physician and help you make those arrangements. At the end of your visit, they provide a summary of your visit via email.

It's that easy. Virtual clinic visits typically last about 20 minutes. Each visit costs $40, no insurance necessary. Simply visit UW Medicine Virtual Clinic online to get started.


Please email UW Medicine Telehealth for more information.