Consultations

Healthcare providers, connect with UW Medicine experts — or connect your patients with us — for consultations, diagnosis, treatment and education. Telehealth technologies available include teleconferencing, in-home telemonitoring and digital store-and-forward of data, images and/or videos.

Physician Liaison Program

The Physician Liaison Program at UW Medical Center establishes and promotes positive relationships between UW Medical Center, referring physicians and their staff.

Our physician liaisons serve as a personal contact for referring physicians and other healthcare professionals to address questions, issues or concerns. Information shared with our physician liaisons is important to UW Medical Center physicians and administrators, and is used for planning and evaluating services and programs.

For these specific services, contact one of our outreach managers below. For general services, email UW Medicine Strategic Outreach.

Airlift Northwest
Christina Sargent
206.965.1943
christina.sargent@airliftnw.org

Airlift Northwest
Kara Hollatz
907.523.5150
kara.hollatz@airliftnw.org

Center for Women & Children
Enedina Dumas
206.598.1944
edumas@uw.edu

Heart Institute
Jamie Rosencrans
206.598.3473
rosencrj@uw.edu

Radiology
Jenifer McVicker
206.598.9139
jenifer3@uw.edu

Transplant (kidney, liver, lung, pancreas)
Shelby Slagle
206.598.4291
shelbys@uw.edu

U-Link Program
Blair Maurer
206.598.1327
bmaurer@uw.edu

Remote expertise for patients and providers.

Medcon connects clinicians to specialty expertise at UW for educational and general informational purposes. Since no physician-patient relationship is established, the information provided should be viewed as education regarding a given medical condition. It does not constitute a formal medical consult or provision of medical services to a specific patient. The calling provider is responsible for the medical management and care of the individual patient.

800.326.5300 (toll-free), or 206.520.9700, 24 hours a day.

Call or email Medcon to:

  • Access a specialist
  • Discuss your patient’s diagnosis or treatment
  • Clarify whether your patient needs a referral

Operators will connect you with the appropriate UW School of Medicine faculty physician for a consult or to refer an elective patient to any UW Medicine entity.

Across the WWAMI region, there are 2,300 UW School of Medicine faculty members and 4,600 clinical faculty. Of these:

  • 35 are members of the Institute of Medicine
  • 32 are members of National Academy of Sciences
  • 5 have received the Nobel Prize in Medicine
  • 13 are Howard Hughes Medical Institute investigators

Telehealth

With UW Medicine Telehealth, distance doesn't matter. We use digital technology — like teleconferencing and digital store-and-forward of data or images — to deliver specialized clinical care to patients, as well as consultation and medical education to healthcare professionals, near and far.

  • Telehealth connects patients and their providers to UW Medicine’s nationally and internationally recognized experts using easy, reliable and secure communication methods.
  • We offer the full range of healthcare diagnostics and treatment, from routine urgent care to complex care associated with a stroke.
  • Our programs focus on supporting all communities in Washington, Wyoming, Alaska, Montana and Idaho (WWAMI region).

UW Medicine Telehealth comprises 14 programs in over twenty specialties. Our network includes over 100 sites across five states, and offers easy, reliable, and secure access to nationally and internationally recognized physicians—physicians who understand and appreciate the unique challenges of community care delivery.

Email UW Medicine Telehealth for more information.

Telehealth patient consultations:


Telehealth clinic follow-ups: This program incorporates images submitted by established patients and reviewed weekly by providers. The images serve to document skin healing without requiring frequent in-person visits. Following evaluation of the images, select patients are scheduled for live videoconferencing to discuss other aspects of healing (pain and itch management, scar management, therapy, psychosocial recovery, and return to work).

Pilot projects: Teleconsultation with Valley Medical Center. This program is designed to assist a partner hospital in triaging acute burns within the UW Medicine Accountable Care Network. Its implementation awaits proxy credentialing agreements between Harborview Medical Center and Valley Medical Center.

Telerounding for burn wound rounds on Harborview Medical Center’s acute care ward. This program aims to create a more patient-centered environment with fewer providers present for daily burn wound rounds. While on rounds, the acute care charge nurse will establish a live videoconferencing link with other team members gathered in a separate conference room. The necessary equipment is being installed prior to implementing the program.


UW Medicine Dermatology has a growing Teledermatology service. Currently Teledermatology services are performed using store-and-forward technology for triage purposes to primary care providers at within selected clinics under the Community Health Plan of Washington, for teleconsultation with health providers in Washington State's Department of Corrections, and for diagnostic and treatment recommendations for Northwest Medical Center’s hospitalist physicians. Urgent teleconsultation can be arranged through UW Medicine's Medcon service.


The University of Washington Department of Psychiatry and Behavioral Health is a recognized leader in innovation and research around new models of care that improve clinical outcomes and make best use of limited psychiatric treatment resources. Telepsychiatry is one component of this strategy. Our Psychiatric Consultation and Telepsychiatry Program emphasizes principles of population health that incorporate validated models of care (such as IMPACT and TEAMcare) and emphasizes services to rural communities where access to psychiatric care is otherwise unavailable. Our program includes multiple types of electronic communication between providers and patients, including primary care provider telephone consultation, use of electronic registry-supported psychiatric caseload reviews, and direct patient tele-video consultation and evaluation.

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UW Medicine Telestroke provides 24/7/365 access via video teleconference to board-certified vascular neurologists and Washington's only certified comprehensive stroke program at Harborview Medical Center. In addition, the service includes outcome monitoring, quality improvement. We handle approximately 270 cases per quarter. Clinicians can transmit neuroimaging and discuss individual patients by phone with the stroke neurologists, by calling the Transfer Center at 888.731.4791. A yearly contract is required for this service.


Telemedicine services for pre-travel consultations are available to UW faculty and staff at the UW Medicine Travel Clinic at Hall Health Center. These patients bill a UW budget number for services. This consultation must be performed within Washington state.


UW Medicine Virtual Clinic brings healthcare to you and your family, when you need it and where you need it, 24 hours a day, 7 days a week, without an appointment. Care Simple Providers' board-certified family practice physicians and nurse practitioners offer healthcare for minor conditions in the privacy of your own home or office.

UW Medicine Virtual Clinic providers assess, diagnose and recommend treatment for your condition via secure video chat or over the phone. If you need a prescription or refill of a non-controlled substance medication, they will provide it. UW Medicine Virtual Clinic providers let you know if you need to follow up with your primary care physician and help you make those arrangements. At the end of your visit, they provide a summary of your visit via email.

It's that easy. Virtual Clinic visits typically last about 20 minutes. Each visit costs $35, no insurance necessary. Simply visit UW Medicine Virtual Clinic online to get started.

GET VIRTUAL CARE

Telehealth provider consultations:


The cognitive behavioral therapy (CBT) ECHO clinics connect experts in the UW Department of Psychiatry and Behavioral Sciences to community mental health providers from rural and underserved areas to enhance capacity to deliver CBT for psychosis (CBTp), an evidence-based psychotherapeutic treatment for schizophrenia spectrum disorders.

  • In Washington, two weekly CBT ECHO clinics enable providers to build proficiency in individual and group-based CBTp.
  • Sessions are open to providers who have participated in preliminary in-person training.
  • The clinics advance efforts to enhance access to care for individuals with serious mental illness and create self-sustaining communities of practice among CBTp providers.

This is the first ECHO program in the world focused exclusively on schizophrenia spectrum disorders and the first ECHO program to assist providers in developing competencies in group or individual evidence-based psychotherapeutic interventions. Contact the implementation team cbtecho@uw.edu.

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UW Department of Medicine Grand Rounds is a series of free, public, educational lectures held each Thursday at 8 a.m. throughout the academic year in room T-625 of the Health Sciences Building on the UW campus.

Lectures are available by web conference at various UW Medicine and WWAMI sites and can be watched live through the UW School of Medicine content server. Once at the link, search for Grand Rounds. 

The objectives of the series are to:

  • Discuss new developments and trends in medicine
  • Apply current and updated concepts to clinical practice
  • Collate and integrate new research data in order to reach appropriate treatment decisions 

The University of Washington School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Washington School of Medicine designates this live activity for a maximum of 40 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity. (1.0 per session)


The Northwest Heart Failure Collaborative is a bimonthly case conference series that aims to improve the care of patients with heart failure by increasing access to continuing education and interdisciplinary case consultations.

  • Conferences are held on the first and third Wednesday of the month, 12-1 p.m.
  • This unique training program builds on an existing education-practice partnership between UW Medicine and the UW School of Nursing.

The target audience includes community physicians, nurse practitioners, physician assistants, pharmacists, social workers and allied health workers.

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Through Project ECHO-Geriatrics, a multidisciplinary team from the University of Washington assists primary care clinicians in the care of geriatric patients.

  • Sessions are held on the third Friday of the month, 12:30-1:30 p.m.
  • The project primarily targets residents within the Family Medicine Residency Network, which includes 29 residency programs across the WWAMI region.
  • We also welcome participation from all clinical staff, including faculty, nurse practitioners, physician assistants, nurses, social workers, pharmacists and students in training. 

To learn more or participate, contact Aimee Verrall (email) or Katherine Bennett, MD (email, 206.744.6458).


TB Project ECHO’s goal is to mentor and share learning opportunities with clinicians who manage patients with tuberculosis (TB) infection and disease in Washington state in order to further the national goal of TB elimination.

  • Sessions are held each Monday, 12:30-1:30 p.m.
  • Clinicians participate remotely and earn continuing medical education and continuing nursing education credits.
  • TB Project ECHO is a collaborative project between the Washington State Department of Health, Firland Northwest Tuberculosis Center and University of Washington.

To learn more or participate, contact Lana Kay Tyer (email253.395.6711) or Jessica Matthews (email, 206.305.7062).


The UW Telepain program increases access to interprofessional experts who provide real-time support in the care and treatment of the most challenging chronic pain patients. The program improves outcomes, and patient and provider satisfaction over geographically-dispersed areas, including rural, tribal, suburban, urban and safety net populations. UW Telepain helps meet the need for access to pain management specialist consultations that are now required by the Washington State Department of Health regulations for opioid prescribing It also supports the UW Medicine's goal of extending pain care expertise throughout Washington, Wyoming, Alaska, Montana and Idaho.

The University of Washington Division of Pain Medicine offers a weekly UW Telepain session—an audio and videoconference-based consultative knowledge network of interprofessional specialists with expertise in the management of challenging chronic pain problems. The goal is to increase the knowledge and skills of community practice providers who treat patients with chronic pain.

UW Telepain conducts these collegial interactive videoconferences that include:

  • Presentations from the UW Pain Medicine curriculum for primary care providers
  • Case presentations from community clinicians
  • Interactive consultations for providers with an interprofessional panel of specialists
  • The use of measurement-based clinical instruments to assess treatment effectiveness and outcomes for individuals and larger populations

Healthcare providers are invited to present their difficult chronic pain cases to the UW Telepain panel of specialists whose expertise spans pain medicine, internal medicine, anesthesiology, rehabilitation medicine, psychiatry, addiction medicine and nursing care coordination. Anyone in attendance is welcome to ask questions (including those who don't present a case).

UW Telepain sessions take place each Wednesday from 12–1:30 p.m. for community healthcare providers.


UW Psychiatry and Addictions Case Conference​​ series (UW PACC) is a CME-accredited program designed to expand the mental health and addictions care capacity of healthcare professionals, especially in remote, underserved areas of Washington. The series is appropriate for primary care providers including MDs, ARNPs, PAs and mental health providers willing to engage in a proven model of distance learning.

Each session will include a 20-minute educational presentation from the year-long curriculum, followed by in-depth case consultations between community providers and a panel of experts in mental health and addictions at the UW. The goal of UW PACC is to develop a regional peer learning and support network for treating mental health and addictions that will ultimately result in better patient care.

We invite you to participate, and encourage you to bring some of your clinical case questions to the discussion by submitting a Case Consultation. Feel free to join at any time, and attend as regularly as you wish.

UW PACC sessions take place every Thursday 12:00-1:30pm PST.

Please contact us with any questions at uwpacc@uw.edu.

REGISTER


Stroke is one of the leading causes of death and disability for Americans; however, early intervention with clot-breaking medications and interventions can save lives and prevent significant neurological problems. The Telestroke service connects hospitals in Washington state to board-certified vascular neurologists and the state’s only certified comprehensive stroke program at Harborview Medical Center 24/7/365. The multidisciplinary specialists at the stroke center provide comprehensive care for all types of acute stroke, stroke sequelae and stroke prevention. Clinicians can transmit neuroimaging and discuss individual patients by phone with the stroke neurologists by calling the Transfer Center at 888.731.4791. A yearly contract is required for this service.


Mountain West AIDS Education and Training Center (MWAETC) delivers in-depth clinical mentorship and training to build the confidence and skills of rural, low-volume healthcare providers and clinics in the Western U.S. so they can provide high-quality human immunodeficiency virus (HIV) care to patients.

  • Using secure, fully interactive videoconferencing, MWAETC ECHO offers weekly online interactive clinics.
  • The clinics provide real-time consultation between community healthcare providers and a multidisciplinary panel of experts in infectious disease, psychiatry, family medicine, pharmacy, nursing and case management.
  • In each session, HIV experts provide a short clinical HIV update and comprehensive live case consultations.

After the live consultation, presenting clinicians receive a detailed summary packet with recommendations, teaching points and evidence-based resources by fax within 24 hours.

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Project ECHO HCV is a UW Medicine project to mentor clinicians in underserved and rural areas treating hepatitis C (HCV). Through weekly videoconferences, it provides primary care clinicians with access to: 

  • UW Medicine specialists in infectious disease, hepatology and addiction medicine
  • Brief updates on evidence-based strategies to treat HCV
  • Continuing medical education credits per hour of participation

Sessions are held each Tuesday, 12-1:30 p.m.

Since 2008, more than 30 clinics have participated, presenting more 1,000 patients. The strategy is as safe and effective as in-person, specialty care.

CONTACT US