Healthcare providers, connect with UW Medicine experts — or connect your patients with us — for consultations, diagnosis, treatment and education. Telehealth technologies available include teleconferencing, in-home telemonitoring and digital store-and-forward of data, images and/or videos.
Remote expertise for patients and providers.
Medcon connects clinicians to specialty expertise at UW for educational and general informational purposes. Since no physician-patient relationship is established, the information provided should be viewed as education regarding a given medical condition. It does not constitute a formal medical consult or provision of medical services to a specific patient. The calling provider is responsible for the medical management and care of the individual patient.
Call or email Medcon to:
- Access a specialist
- Clarify whether your patient needs a referral
Operators will connect you with the appropriate UW School of Medicine faculty physician for a consult or to refer an elective patient to any UW Medicine entity.
Across the WWAMI region, there are 2,300 UW School of Medicine faculty members and 4,600 clinical faculty. Of these:
- 35 are members of the Institute of Medicine
- 32 are members of National Academy of Sciences
- 5 have received the Nobel Prize in Medicine
- 13 are Howard Hughes Medical Institute investigators
With UW Medicine Telehealth, distance doesn't matter. We use digital technology — like teleconferencing and digital store-and-forward of data or images — to deliver specialized clinical care to patients, as well as consultation and medical education to healthcare professionals, near and far.
- Telehealth connects patients and their providers to UW Medicine’s nationally and internationally recognized experts using easy, reliable and secure communication methods.
- We offer the full range of healthcare diagnostics and treatment, from routine urgent care to complex care associated with a stroke.
- Our programs focus on supporting all communities in Washington, Wyoming, Alaska, Montana and Idaho (WWAMI region).
UW Medicine Telehealth comprises 14 programs in over twenty specialties. Our network includes over 100 sites across five states, and offers easy, reliable, and secure access to nationally and internationally recognized physicians—physicians who understand and appreciate the unique challenges of community care delivery.
Telehealth provider consultations:
The cognitive behavioral therapy (CBT) ECHO clinics connect experts in the UW Department of Psychiatry and Behavioral Sciences to community mental health providers from rural and underserved areas to enhance capacity to deliver CBT for psychosis (CBTp), an evidence-based psychotherapeutic treatment for schizophrenia spectrum disorders.
- In Washington, two weekly CBT ECHO clinics enable providers to build proficiency in individual and group-based CBTp.
- Sessions are open to providers who have participated in preliminary in-person training.
- The clinics advance efforts to enhance access to care for individuals with serious mental illness and create self-sustaining communities of practice among CBTp providers.
This is the first ECHO program in the world focused exclusively on schizophrenia spectrum disorders and the first ECHO program to assist providers in developing competencies in group or individual evidence-based psychotherapeutic interventions. Contact the implementation team firstname.lastname@example.org.
ECHO Autism Washington is a recurring telehealth training designed to disseminate evidence-based practices in diagnosis and management of autism spectrum disorder (ASD) to primary care providers identified through the existing Health Care Authority Centers of Excellence system. ECHO Autism Washington is a partnership between UW LEND and the Washington State Legislature. Learning takes place through case presentations and didactics from an interdisciplinary panel of experts with the goal of increasing access to medical services for people across Washington State impacted by ASD. Contact email@example.com for more information.
The First Episode Psychosis (FEP) ECHO clinic connects experts in the UW Department of Psychiatry and Behavioral Sciences with clinicians across the Washington State New Journeys early intervention network to enhance delivery of coordinated specialty care for youth and young adults experiencing a first episode of psychosis.
- Sessions are currently open only to members on a Washington State New Journeys team.
- Members receive continuing clinical education and team-based consultation around challenging clinical scenarios.
- The clinic advances efforts to enhance access to care for individuals experiencing a first episode psychosis and to facilitate self-sustaining early intervention teams across geographically diverse areas of the state.
The UW FEP ECHO clinic is one of three ECHO clinics in the nation focused exclusively on first episode psychosis. For more information, contact the implementation team at firstname.lastname@example.org or learn more about UW training and resources for first episode psychosis at http://depts.washington.edu/ebpa/projects/fep
UW Department of Medicine Grand Rounds is a series of free, public, educational lectures held each Thursday at 8 a.m. throughout the academic year in room T-625 of the Health Sciences Building on the UW campus.
Lectures are available by web conference at various UW Medicine and WWAMI sites and can be watched live through the UW School of Medicine content server. Once at the link, search for Grand Rounds.
The objectives of the series are to:
- Discuss new developments and trends in medicine
- Apply current and updated concepts to clinical practice
- Collate and integrate new research data in order to reach appropriate treatment decisions
The University of Washington School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The University of Washington School of Medicine designates this live activity for a maximum of 40 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity. (1.0 per session)
Moms' Access Project ECHO (MAP ECHO): Perinatal Psychiatry Case Conference Series is a CME-accredited program for providers in Washington State who want to improve the mental health of their pregnant and postpartum patients.
Facilitated by a multidisciplinary team including UW Medicine perinatal psychiatrists, obstetrician gynecologists, maternal fetal medicine experts, advanced registered nurse practitioners, therapists and social workers, the program aims to increase frontline provider capacity to address common mental disorders in pregnancy and postpartum. Program format is brief didactic followed by in depth case presentation and discussion.
The Northwest Heart Failure Collaborative is a bimonthly case conference series that aims to improve the care of patients with heart failure by increasing access to continuing education and interdisciplinary case consultations.
- Conferences are held on the first and third Wednesday of the month, 12-1 p.m.
- This unique training program builds on an existing education-practice partnership between UW Medicine and the UW School of Nursing.
The target audience includes community physicians, nurse practitioners, physician assistants, pharmacists, social workers and allied health workers.
The Programs for Assertive Community Care (PACT) ECHO clinic connects experts in the UW Department of Psychiatry and Behavioral Sciences to community mental health providers working on PACT teams throughout the state of Washington. PACT is an evidence-based practice for individuals experiencing serious mental illness in which a multi-disciplinary team provides psychiatric, psychotherapeutic, nursing, and other rehabilitative and behavioral health services to individuals living with serious mental illness directly in the community. The PACT ECHO clinic:
- Occurs monthly, and is open to all PACT teams within Washington state
- Follows a standard ECHO format, in which each session generally consists of a didactic from the UW panel or a guest speaker, followed by a case presentation by a PACT team seeking clinical consultation from the UW panel and the rest of the PACT attendees.
- Supplements the UW's other training, consultation, and fidelity review projects for PACT, and provides an open forum for PACT teams to discuss challenges and successes amongst a learning community of their peers.
This is among the first ECHO program in the world focused exclusively on schizophrenia spectrum disorders and the first ECHO program to focus particularly on PACT or ACT. For more information, contact the implementation team at PACTecho@uw.edu or visit https://depts.washington.edu/ebpa/projects/pact
Through Project ECHO-Geriatrics, a multidisciplinary team from the University of Washington assists primary care clinicians in the care of geriatric patients.
- Sessions are held on the third Friday of the month, 12:30-1:30 p.m.
- The project primarily targets residents within the Family Medicine Residency Network, which includes 29 residency programs across the WWAMI region.
- We also welcome participation from all clinical staff, including faculty, nurse practitioners, physician assistants, nurses, social workers, pharmacists and students in training.
PAL for Moms is for any provider in Washington State who cares for pregnant or postpartum patients. Providers call 877-725-4666 (PAL4MOM), complete a brief intake, and consult with a UW perinatal psychiatrist, usually immediately or within one business day. After the consultation, providers receive written documentation of recommendations and resources. The phone line is answered weekdays 9am - 5pm but providers can leave a message at any time.
The UW Psychiatry Consultation Line (PCL) helps eligible providers who are seeking clinical advice regarding adult patients (18+) with mental health and/or substance abuse disorders. The program is fast, free, and connects community providers to psychiatrists at the University of Washington.
Providers call 877-WA-PSYCH (877-927-7924) and after a short intake with a UW health navigator, are connected to a UW psychiatrist. At the conclusion of the conversation, the UW psychiatrist will send a brief written documentation of the recommendations to the caller via email.
PCL is staffed 8 AM - 5 PM, Monday through Friday (closed on federal and UW holidays), but providers can call at any time. If calling outside of business hours, providers can leave a message which will be returned within one working day. The PCL will be staffed 24/7 beginning July 1, 2020.
For more information, email PCLWA@uw.edu or visit https://sharepoint.washington.edu/uwpsychiatry/ClinicalServices/ConsultationandTelepsychiatry/Pages/pcl.aspx
TB Project ECHO’s goal is to mentor and share learning opportunities with clinicians who manage patients with tuberculosis (TB) infection and disease in Washington state in order to further the national goal of TB elimination.
- Sessions are held each Monday, 12:30-1:30 p.m.
- Clinicians participate remotely and earn continuing medical education and continuing nursing education credits.
- TB Project ECHO is a collaborative project between the Washington State Department of Health, Firland Northwest Tuberculosis Center and University of Washington.
The UW Telepain program increases access to interprofessional experts who provide real-time support in the care and treatment of the most challenging chronic pain patients. The program improves outcomes, and patient and provider satisfaction over geographically-dispersed areas, including rural, tribal, suburban, urban and safety net populations. UW Telepain helps meet the need for access to pain management specialist consultations that are now required by the Washington State Department of Health regulations for opioid prescribing It also supports the UW Medicine's goal of extending pain care expertise throughout Washington, Wyoming, Alaska, Montana and Idaho.
The University of Washington Division of Pain Medicine offers a weekly UW Telepain session—an audio and videoconference-based consultative knowledge network of interprofessional specialists with expertise in the management of challenging chronic pain problems. The goal is to increase the knowledge and skills of community practice providers who treat patients with chronic pain.
UW Telepain conducts these collegial interactive videoconferences that include:
- Presentations from the UW Pain Medicine curriculum for primary care providers
- Case presentations from community clinicians
- Interactive consultations for providers with an interprofessional panel of specialists
- The use of measurement-based clinical instruments to assess treatment effectiveness and outcomes for individuals and larger populations
Healthcare providers are invited to present their difficult chronic pain cases to the UW Telepain panel of specialists whose expertise spans pain medicine, internal medicine, anesthesiology, rehabilitation medicine, psychiatry, addiction medicine and nursing care coordination. Anyone in attendance is welcome to ask questions (including those who don't present a case).
UW Telepain sessions take place each Wednesday from 12–1:30 p.m. for community healthcare providers.
Stroke is one of the leading causes of death and disability for Americans; however, early intervention with clot-breaking medications and interventions can save lives and prevent significant neurological problems. The Telestroke service connects hospitals in Washington state to board-certified vascular neurologists and the state’s only certified comprehensive stroke program at Harborview Medical Center 24/7/365. The multidisciplinary specialists at the stroke center provide comprehensive care for all types of acute stroke, stroke sequelae and stroke prevention. Clinicians can transmit neuroimaging and discuss individual patients by phone with the stroke neurologists by calling the Transfer Center at 888.731.4791. A yearly contract is required for this service.
Mountain West AIDS Education and Training Center (MWAETC) delivers in-depth clinical mentorship and training to build the confidence and skills of rural, low-volume healthcare providers and clinics in the Western U.S. so they can provide high-quality human immunodeficiency virus (HIV) care to patients.
- Using secure, fully interactive videoconferencing, MWAETC ECHO offers weekly online interactive clinics.
- The clinics provide real-time consultation between community healthcare providers and a multidisciplinary panel of experts in infectious disease, psychiatry, family medicine, pharmacy, nursing and case management.
- In each session, HIV experts provide a short clinical HIV update and comprehensive live case consultations.
After the live consultation, presenting clinicians receive a detailed summary packet with recommendations, teaching points and evidence-based resources by fax within 24 hours.
Project ECHO HCV is a UW Medicine project to mentor clinicians in underserved and rural areas treating hepatitis C (HCV). Through weekly videoconferences, it provides primary care clinicians with access to:
- UW Medicine specialists in infectious disease, hepatology and addiction medicine
- Brief updates on evidence-based strategies to treat HCV
- Continuing medical education credits per hour of participation
Sessions are held each Tuesday, 12-1:30 p.m.
Since 2008, more than 30 clinics have participated, presenting more 1,000 patients. The strategy is as safe and effective as in-person, specialty care.
UW Psychiatry and Addictions Case Conference series (UW PACC) is a CME-accredited program designed to expand the mental health and addictions care capacity of healthcare professionals, especially in remote, underserved areas of Washington. The series is appropriate for primary care providers including MDs, ARNPs, PAs and mental health providers willing to engage in a proven model of distance learning.
Each session will include a 20-minute educational presentation from the year-long curriculum, followed by in-depth case consultations between community providers and a panel of experts in mental health and addictions at the UW. The goal of UW PACC is to develop a regional peer learning and support network for treating mental health and addictions that will ultimately result in better patient care.
We invite you to participate, and encourage you to bring some of your clinical case questions to the discussion by submitting a Case Consultation. Feel free to join at any time, and attend as regularly as you wish.
UW PACC sessions take place every Thursday 12:00-1:30pm PST.
Physician Liaison Program
The Physician Liaison Program at UW Medical Center establishes and promotes positive relationships between UW Medical Center, referring physicians and their staff.
Our physician liaisons serve as a personal contact for referring physicians and other healthcare professionals to address questions, issues or concerns. Information shared with our physician liaisons is important to UW Medical Center physicians and administrators, and is used for planning and evaluating services and programs.
For these specific services, contact one of our outreach managers below. For general services, email UW Medicine Strategic Outreach.