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The Partnership Access Line (PAL) at Seattle Children’s Hospital is a child psychiatry consultation program operating in Washington, Wyoming, and Alaska specifically designed to support primary care providers in providing adequate mental health care. Providers may call about any type of mental health issue that arises about any child, either before seeing a patient prepare for a visit or after the appointment. The consultations center on mental health care such as diagnostic clarification, medication adjustment, or treatment planning. 

PAL takes each call as a ‘teachable moment,’ instructing the provider around caring for a particular child while building capacity to administer similar care in the future. In specific cases, the PAL program also offers a one-time in-person or telemedicine appointment for patients with Medicaid. Additionally, the PAL program has a masters-level social worker available to help find mental health resources for the primary care provider’s patient. 

The UW Medicine and Seattle Children’s Hospital Child and Adolescent psychiatrists at PAL provide additional services: medication reviews for Alaska, Washington and Wyoming and psychiatric evaluations via telemedicine serve Wyoming’s Department of Family Services youth.

The UW Perinatal Psychiatry Consultation Line (Perinatal PCL, PAL for Moms) is a state-funded program providing consultation, recommendations and referrals for providers caring for pregnant or postpartum patients with mental health conditions and co-occurring substance use disorders.

Providers call 877.725.4666 (877.PAL.4MOM), complete a brief intake and consult with a UW perinatal psychiatrist, usually immediately or within one business day. After the consultation, providers receive written documentation of recommendations and resources. The phone line is answered weekdays 9 a.m. - 5 p.m. but providers can leave a message at any time.

For more information, contact ppcl@uw.edu or visit the PERC Center to learn more about UW training and resources for perinatal mental health.

The UW Psychiatry Consultation Line (PCL) can help care providers in Washington state who are seeking clinical advice regarding adult patients (18+) with mental health and/or substance use disorders. The program is fast, free and connects providers to faculty psychiatrists at UW Medicine. The line is available 24/7 for prescribing providers and Monday - Friday 8 - 5 p.m. for non-prescribing providers.

Providers call 877.WA.PSYCH (877.927.7924) and complete a short intake prior to discussing the case with a UW Medicine psychiatrist. At the conclusion of the conversation, the caller will receive brief written documentation of the recommendations via email.

For more information, email PCLWA@uw.edu or visit pcl.psychiatry.uw.edu.

The UW Medicine telestroke program connects hospitals in the Washington, Wyoming, Alaska, Montana and Idaho (WWAMI) region to board-certified vascular (stroke) neurologists at the state’s first Joint Commission Certified Comprehensive Stroke Center at Harborview Medical Center . Using a combination of phone, video and internet technologies*, UW Medicine vascular neurologists work with emergency medicine providers to perform patient assessments, review neuroimaging and recommend acute stroke treatments with transfer if appropriate. Our stroke specialists provide comprehensive inpatient and outpatient care at Harborview Medical Center for all types of acute stroke, stroke sequelae and stroke prevention.

If your organization is interested in becoming a UW Medicine telestroke partner, please contact us at 206.744.3975 or email stroke@uw.edu.

Learn more information about the Telestroke program.

*A contract is required for the full package of support and services.

Help is just a phone call away. The UW Pain & Opioid Consultation Hotline 844.520.PAIN (7246) is available for health care providers, Monday through Friday 8:30 a.m. – 4:30 p.m., excluding holidays. For more information, visit our UW Pain & Opioid Provider Hotline page.

UW Division of Pain Medicine pain pharmacists and physicians provide clinical advice for healthcare providers caring for patients with complex pain medication regimens, particularly high dose opioids. Consultations can include:

• Individualized case consultation for client care and medication management
• Interpretation of WA Prescription Monitoring Program record to provide guidance to primary care providers on dosing
• Individualized opioid taper plans
• Systematic management of withdrawal syndrome
• Evaluation and recommendation for non-opioid/adjuvant analgesic treatment
• Consultation regarding triage and risk screening
• Resource for support of evaluation of Substance Use Disorder Washington Recovery Help Line 866-789-1511 
• Education/review Center for Disease Control (CDC) opioid guidelines:https://www.cdc.gov/mmwr/volumes/65/rr/rr6501e1.htm 
• Provide resources for local pain clinics for patient referrals:
• http://www.doh.wa.gov/Emergencies/PainClinicClosures/PainClinicAvailability 
• Also available: “TelePain Pain Management Education and Case Consultation Series,” which meets requirements for consultation by a pain specialist provider in accordance with WAC 246-919-860: Wednesdays from 12:00-1:30 p.m. http://depts.washington.edu/anesth/care/pain/telepain

Please note: UW consultants are not able to take over prescribing of opioid or other medications; it is the PCP’s responsibility to prescribe as appropriate. Pain pharmacists are consultants to help guide providers, therefore not liable for any information provided. This phone consultation is not intended to replace consultation by a pain specialist provider in accordance with WAC 246-919-860 and constitute a patient-provider relationship.