How To Prepare for Your UW Medicine Appointment

​​​​​We want you to get the most out of your visit with UW Medicine. The following guidelines will help you to work effectively with your healthcare provider and maximize the productivity of your visit. Per this document

In-Office Visits

​Making your Appointment

When you make your appointment, let the scheduler know the nature of your health concerns. If you have numerous concerns, you may need more time than is allotted for a standard visit. Some clinics can offer extended exams—ask if one is available if you think you'll need it.

​Before your Appointment

  • Health history. Write down the details of your recent health history. There is no need to account for every ache and cold, but do note persistent illnesses or differences in how you feel. This may include changes in your blood pressure readings or blood sugar levels if you keep track of these at home or your temperature if you are experiencing an acute illness. Include your latest test results and the names and contact information for other healthcare professionals you have seen. Even if we have your complete medical files, we recommend that you keep a running list of your own. The more you know about your own health history, the more that you can actively participate in your healthcare.
  • Put your concerns on paper. Jot down the reason(s) for your visit and bring these notes to your appointment along with your recent health history. This way, you'll have a visual cue to remind you once you're at the office, and you won't forget to mention anything important.
  • Prescription list. Prepare a list that includes the names and dosages of your medications or gather together the prescription bottles themselves to bring into the office. It is important to note the difference between the medications that you are supposed to be taking and the medications that you are actually taking. Be sure to include any over-the-counter, herbal, homeopathic or nutritional supplements you may take because many alternative remedies have the potential for significant interactions with prescribed medications.
  • Allergies. Make a list of your allergies, including those to medicines, food and environmental factors.

Information on our Patient Forms page will help you organize your medical information and the topics you would like to discuss with your physician.

Checking in

Arrive at your appointment 10-15 minutes early to allow time for check-in. Bring with you to every appointment:

  1. Your insurance card.
  2. The list of or the actual containers of any medications that you take or that have been prescribed to you.
  3. Your list of health concerns, including any questions to ask your physician.

Your Appointment

  • Begin your appointment by reviewing your list of concerns with your physician. Even if you do not have time to discuss all of your concerns at one visit, list them upfront at the beginning of your appointment. The physician may hear something that raises a red flag and may prioritize your concerns differently than you do.
  • Share information openly. Don't hold back on sharing information that may seem embarrassing—your privacy is important to us and we protect it.
  • Mention significant medical events. Be sure to mention any significant medical events (such as surgeries) that have taken place since your last visit.
  • Ask for referrals or prescription refills. Inform a member of your care team if you need referrals to other healthcare professionals or prescription refills.

After Your Appointment

  • Follow through on the instructions you've been given by your physician. This may include filling prescriptions or making follow-up appointments with other healthcare professionals.
  • If you do not understand any aspect of the instructions given to you, call the physician's office to clarify.
  • Inform your physician's office if you experience any side effects from medicines or if you begin to feel worse.

With a little planning ahead of time, you and your physician will be able to get the most out of your visit. Please do your part to make your visit with UW Medicine the best it can be!

Virtual Clinic Visit

Once you submit a request for a visit online at UW Medicine Virtual Clinic, your visit will begin within 30 minutes. While you wait, read the tips below to prepare for your virtual clinic exam.

Integrated Anytime Video

  • Make sure your webcam is set up and the volume is on.
  • You may enter the exam room and get situated.
  • Have your phone ready, just in case.
  • The following equipment may be helpful to have with you:
    1. Thermometer
    2. Flashlight
    3. Smart phone or digital camera


  • Log in to Skype.
  • Be sure your privacy settings allow calls from non-contacts.
  • Have your phone ready, just in case.
  • The following equipment may be helpful to have with you:
    1. Thermometer
    2. Flashlight
    3. Smart phone or digital camera


  • Have your phone ready and available to receive a call from the provider.
  • The provider may be calling from an unknown or blocked phone number.
  • The following equipment may be helpful to have with you:
    1. Thermometer
    2. Flashlight
    3. Smart phone or digital camera

If you have a surgical procedure or a visit with a specialist planned, please follow the links below that correspond with the nature of your visit.

Existing patients, request an appointment with your UW Medicine clinic or provider today, via eCare