How to Prepare for the Billing Process

​​​​​​​​​​​​​​​Before, During and After Your Visit​

The healthcare billing, payment and insurance process can be confusing. Below please find frequently-asked questions about your financial responsibilities before, during and after your physician visit. Also, please see how to prepare for your UW Medicine appointment​ for tips on working effectively with your healthcare provider and maximizing the productivity of your visit.

Before your visit​

Insurance questions:

During your visit

After your visit

After your doctor’s visit, your doctor’s office submits a claim to your insurance company. The insurance company uses the information in the claim to pay your doctor. When your insurance company pays your doctor, it also sends you a report called an Explanation of Benefits.
You may arrange a payment plan. Learn more about payment plans.
UW Medicine offers a Financial Assistance program for the underinsured and uninsured if you need help with your bill. If you would like more information to see if you qualify you can refer to or contact the UW Medicine Financial Assistance location you are seeking or have received care.
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