How to Schedule Your Appointment in MyChart on Mobile
Download the MyChart App
Download MyChart for free in your mobile app store
You only need to do this once per device.
Getting started in MyChart
1. Open MyChart on your mobile app
Open the MyChart app on your mobile device or log in from your device’s web browser.
2. Log in to MyChart
Type your username or your MyChart Central (Epic) ID into the box on the top right of your screen then tap “Continue.”
A new box will appear under your username – type your password into the box and tap “Log in.”
3. Tap on ‘Schedule an Appointment’
There are six shortcut boxes at the top of the homepage. Tap on the bottom left shortcut labeled “Schedule an Appointment.”
Schedule a New Appointment
You can schedule a new appointment two ways.
1. Schedule with a specific provider
You can start by scheduling an appointment with a provider you have seen before in the “Schedule with a specific provider” in the 1st section on your screen.
Under “Schedule with a specific provider” tap on the provider you want to make an appointment with.
2. Choose the type of appointment
Tap on the type of appointment you want to make with that provider. See Understanding Types of Appointments for more information.
After you’ve picked an appointment type, we’ll ask you some questions.
2a. Office visit option
If you’ve picked an “Office visit” we might ask you to choose what location you want to make the appointment for. That page will automatically show you available locations or you can use the search box to see if you can see your provider at another clinic in your area.
2b. Telehealth option
If you choose a Telehealth visit you will need to confirm the patient will be in Washington state at the time of the appointment.
Tap “yes” to confirm and then tap “Continue” to go to the next screen.
3. Choose the reason for your visit
On the next screen we’ll ask you to tell us why you are making your appointment.
Tap on the option that makes the most sense then tap “Continue.”
4. Unrelated health concerns to discuss
Then let us know if you have more than one thing you want to talk about during your appointment. The clinic will contact you if they have any questions.
5. Select a date and time
The next screen will show you what days and times are available to schedule.
Under the day that work best for you, tap on the box with the time you want to schedule your appointment for.
Note: If you are scheduling a Telehealth visit and need to see a provider as soon as possible, tap on “Get in line for an On Demand Video Visit” at the top of the page to get in line to see a provider as soon as one is available. This service is open from 8:00 AM – 8:00 PM, 7 days a week.
6. Review appointment summary and sign up for earlier appointment notifications
The next screen will give links to our policies and consents and show you a summary of the appointment information in the box at the bottom of the page.
If you were not able to schedule your appointment as soon as you wanted, tap the box next to “Notify me if an earlier appointment opens up” in the appointment information box at the bottom of the page.
You must type a comment in the “Comment box” below “Notify me if an earlier appointment opens up” to finish scheduling. Please type a short line to let your provider know what the most important thing you want to talk about during the appointment. For example: “new stomach pain” or “still having stomach pain.
7. Schedule appointment
Tap “Schedule it” at the bottom of the page to finish making your appointment.
8. Your appointment is scheduled!
On the confirmation page you can tap “Add to calendar” to download your appointment to your Apple, Google or Outlook calendar.
When an appointment is made far enough ahead of time, you will be able to reschedule or cancel your appointment in MyChart. If you forgot to tap the box for “Notify me if earlier appointments open” before scheduling the appointment, you can tap “Get on the Wait List” at the top of this page, and we will notify you if a sooner appointment becomes available.
1. Select the type of appointment
Under the section “Tell us why you’re coming in” on the right half of the page click on what kind of appointment you’d like to make. See Understanding Types of Appointments for more information.
After you’ve picked an appointment type, we’ll ask you some questions.
2. Office visit option
If you have picked an “Office visit” we will ask you to choose what location you want to make the appointment for. This page will automatically show you most available locations or you can use the search box in the right upper corner above the locations listed to see if another clinic is in your area. Enter your zip code in the box and either tap the arrow or hit the enter key.
2a. Telehealth visit option
If you choose a Telehealth visit you will need to confirm the patient will be in Washington state at the time of the appointment.
Tap “yes” to confirm and then tap “Continue” to go to the next screen.
3. Choose the reason for your visit
On the next screen we’ll ask you to tell us why you are making your appointment. Tap on the option that makes the most sense then tap “Continue.”
4. Unrelated health concerns to discuss
Then let us know if you have more than one thing you want to talk about during your appointment. The clinic will contact you if they have any questions.
5. Select a date and time
The next screen will show you what days and times are available to schedule.
Under the day that work best for you, tap on the box with the time you want to schedule your appointment for.
Note: If you are scheduling a Telehealth visit and need to see a provider as soon as possible, tap on “Get in line for an On Demand Video Visit” at the top of the page to get in line to see a provider as soon as one is available. This service is open from 8:00 AM – 8:00 PM, 7 days a week.
6. Review appointment summary and sign up for earlier appointment notifications
The next screen will give links to our policies and consents and show you a summary of the appointment information in the box at the bottom of the page.
If you were not able to schedule your appointment as soon as you wanted, tap the box next to “Notify me if an earlier appointment opens up” in the appointment information box at the bottom of the page.
You must type a comment in the “Comment box” below “Notify me if an earlier appointment opens up” to finish scheduling. Please type a short line to let your provider know what the most important thing you want to talk about during the appointment. For example: “new stomach pain” or “still having stomach pain.
7. Schedule appointment
Tap “Schedule it” at the bottom of the page to finish making your appointment.
8. Your appointment is scheduled!
On the confirmation page you can tap “Add to calendar” to download your appointment to your Apple, Google or Outlook calendar.
For a Telehealth visit - tap on “View and invite participants” if you would like to share the link so someone else can join your appointment.
When an appointment is made far enough ahead of time, you will be able to reschedule or cancel your appointment in MyChart.
If you forgot to tap the box for “Notify me if earlier appointments open” before scheduling the appointment, you can tap “Get on the Wait List” at the top of this page, and we will notify you if a sooner appointment becomes available.
Understanding Types of Appointments
Wellness Visit
A yearly visit in person for adults to help you stay healthy and prevent problems. The appointment lasts about 40 to 60 minutes to talk about everything you need.
Office Visit
In-person visit with a provider you’ve seen before to talk about a new or on-going health issue. Visit lasts about 20 to 30 minutes.
Pregnancy Follow-up
Choose for prenatal care during your pregnancy after your 1st appointment. Appts are about 20 to 30 minutes.
Well-Child Visit
An in-person visit with a check-up to see how a child is growing and developing. The appointment lasts about 40 to 60 minutes to go over everything.
On-Demand Visit
Get in line for a video visit to see an available UW Medicine primary care provider as soon as possible.
E-Visit
An E-Visit lets you get help for certain problems without having to make an appointment. You tell us your symptoms, and a doctor or nurse will send you a care plan or advice.
Telehealth Visit
A video visit with a provider you’ve seen before to talk about a new or on-going health issue. Visit lasts about 20 to 30 minutes.
All Options
Make an appointment online to start care with a new primary care doctor or with Women’s Health. First visits with a new provider last about 40 to 60 minutes.