UW Neighborhood Federal Way Clinic - Primary Care and Urgent Care Services
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Do you have an eCare (patient) account that you would like to use to schedule?
Note: In eCare, you can book with a provider you have seen in the last three years. To book with a provider at this clinic that you have not seen before, book as a guest.
Note: In eCare, you can book with a provider you have seen in the last three years.
You can book an appointment online in one medical specialty at this clinic.
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You can book one appointment type online at this clinic.
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|Day of Week||Hours Open|
|Monday||7:00 am - 6:00 pm|
|Tuesday||7:00 am - 6:00 pm|
|Wednesday||7:00 am - 5:00 pm|
|Thursday||7:00 am - 6:00 pm|
|Friday||7:00 am - 5:00 pm|
|Saturday||8:00 am - 4:00 pm|
|Day of Week||Hours Open|
|Monday||10:00 am - 8:00 pm|
|Tuesday||10:00 am - 8:00 pm|
|Wednesday||10:00 am - 8:00 pm|
|Thursday||10:00 am - 8:00 pm|
|Friday||10:00 am - 8:00 pm|
|Saturday||8:00 am - 6:00 pm|
|Sunday||8:00 am - 6:00 pm|
* Special hours of operation and closures info: Due to heavy patient volumes, we may need to close urgent care patient registration early.
If at any point your symptoms worsen or you feel like you are experiencing a medical emergency, call 911 or proceed to the nearest emergency room.
Services available at this location include:
- Acute illness and injury
- Behavioral healthcare
- Children's care
- Chronic disease management
- Diet and nutrition
- Digital X-ray services (radiography)
- Family medicine
- Family planning
- Geriatric medicine
- Integrated behavioral health
- Internal medicine
- On-site laboratory
- Patient education and support resources
- Preventive medicine
- Preventive screenings
- Primary care
- Pulmonary function testing (spirometry)
- Routine diabetes care
- Sleep medicine
- Women's health
Primary and urgent care in Federal Way, right when you need them
If you live or work in Federal Way, you don’t have to travel far to get comprehensive healthcare when you need it.
The UW Neighborhood Federal Way Clinic offers primary care appointments six days a week, including evening and same-day appointments. Walk-in urgent care services are offered seven days a week for non-life-threatening illnesses and injuries when your primary care provider is not available. For your added convenience, medical advice is available 24 hours a day, 7 days a week. Use eCare to message your care team any time, or call your clinic during business hours and you'll receive a call back within a day. When the clinic is closed, you'll reach an after-hours consulting nurse service.
The clinic has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program. Board-certified providers offer a complete spectrum of primary care services including family medicine, internal medicine, geriatric medicine, behavioral health, sleep medicine and nutrition services. An on-site lab and digital X-ray are also available.
Medical services include standard wellness visits, tests, vaccinations and sport physicals.
The UW Neighborhood Federal Way Clinic is dedicated to providing personalized care throughout all stages of life and accepts most major insurance plans. Make your appointment for primary care services today.
A note about patient safety:
UW Neighborhood Clinics are committed to providing care in the safest environment possible. We demonstrate our commitment by washing our hands before examinations, asking you to confirm your identity by verifying your name and date of birth at key times and asking you to confirm the medications and allergies listed in your medical record to avoid errors, allergic reactions and drug interactions.
Our clinics do not provide supervision for children, but we are concerned for their safety during your visit. You or a responsible person must directly supervise children at all times while in the building. Please do not allow children to play near equipment, as they could injure themselves or damage the equipment.
Urgent care providers cannot be scheduled directly.
The UW Neighborhood Federal Way Clinic is in a small mall slightly set back from the road (white storefronts, blue awnings). Its address is 32018 23rd Avenue South.
- Leave the freeway at exit 143, Southeast 320th Street. If northbound on I-5, turn left at the end of the offramp, onto 320th. If southbound on I-5, turn right onto 320th.
- Follow 320th to 23rd Avenue South, and turn left.
- Go one block and turn left into the mall parking lot.
- The clinic is at the far end, close to the intersection of Southeast 320th and 23rd Avenue South.
Several bus routes of King County Metro Transit travel near the clinic. Use Metro's Trip Planner (search S. 320th St. and 23rd. Ave. S.), or call Metro, 206.553.3000, for assistance.
The parking lot has ample spaces for patients.