UW Medicine/Fred Hutch Terms and Conditions

When you sign up for text messages from UW Medicine/Fred Hutch, you are signing up to receive text messages related to your relationship with UW Medicine/Fred Hutch.

These may include:

  • Updates or requests related to your visits 
  • Information related to your MyChart account 
  • A one-time passcode 
  • Prescription reminders 
  • Billing notifications 
  • Outreach campaigns/care management

You can opt-out of SMS messages by texting STOP to 85893. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from 85893. If you want to join again, sign up using MyChart or text HELP to the short code for instructions. 

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 855.520.5151.

Carriers are not liable for delayed or undelivered messages. 

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. 

Our Privacy Policies can be viewed at these links:

UW Medicine
Fred Hutch