Dr. Lai and her assistant were both outstanding. I am so happy to haved chosen Dr. Lai for my PCP.

Dr. Lai was terrific. This was an appointment to transfer my care to her and everything was smooth. She listened to everything I said and I felt respected.

Dr. Lai is an exceptional communicator and practitioner.

Dr Lai is amazing. She is thorough, explains things well, and I trust the care I receive from her. Her medical assistant, [...] is also wonderful. Doctors make me anxious, but it's a little easier with Dr. Lai because of her kind demeanor, listening skills, and the way she can explain complex medical jargon in simple terms.

Dr Lai is a wonderful physician. MY husband and I feel very lucky to have her.

I was very impressed with the time and compassion Dr. Lai displayed during my visit

We feel very fortunate to have Dr. Lai as our primary care physician.

Everything with the assistant and the Dr. were excellent

DR. Lai is an excellent doctor, [...]

I've always enjoyed my visits with them they listen and answer all my questions. Lai and [...] are very awesome

The doctor is very nice

Dr Lai is very comprehensive and thorough; listening/sharing her concerns and making recommendation(s) for my care plan with structured options.

Dr. Lai was wonderful, I went in feeling completely defeated in my pursuit of healthcare, but she was very understanding and kind and seemed to listen to me, took my concerns and input seriously. [...] was also wonderful and attentive and personable

Very comforting

Dr Lai is an exceptional practitioner.

Dr Lai & [...], MA are amazing! Always showing compassion and kindness! Never an Issue with them and I get a good understanding of my situation/medications. Questions always answered.

Nurse practitioner & physician were both genuine, thoughtful, & communicative. I feel safe in their care & they have my best interests in mind

Very professional and personal

Dr. Lai is very knowledgeable and she is super. The nurse [...] is very caring and patient, and she is a super help to doctor

I appreciated Dr. Lai's time and energy she put into my visit.

Well informed by Dr.! [...] Looking forward to future visits!

Very friendly, very attentive, very informative

This is only my second visit with Dr Lai, but I already really like her! I'm excited to have her as my PCP for years and years and years! (So treat her well so she stays!!!!!!!! In fact, you should give her a raise so she knows how important she is!!)

Dr. Lai made sure to see me even in a weekend after we got the lab results and her Team and herself made sure that they talk to me ASAP. New Rx was sent to my pharmacist as well! Much appreciated Dr. Lai, I'm just so happy you're my PCP.

First time meeting Dr. Lai, overall very good care/experience

Dr Lai & [...] ,MA are the best! Never had such great care before.

Dr Lai was wonderful!

Five stars! Dr. Lai is truly exceptional. She actually listened to me-something I haven't experienced often in healthcare. She took the time to break down my entire chart, piece by piece, and helped me understand what diagnoses made sense and which medications were truly necessary. I felt like she saw the whole picture of my health and cared about creating a plan that worked for me. I left the appointment feeling heard, supported, and empowered in my care for the first time in a long time.

I was very glad I came into this office and had Dr. Lai as my attending physician. I am considering transferring my care to her [...]

Dr [...] told me I would like Dr Lai very much and he was right.

Dr Lai was prepared for my visit. She listened to me and if necessary provided clear explanations

Amazing! Best Doctor I have ever had

Love Dr Lai!!!

Dr. Lai is a very knowledgeable, professional, and caring physician.

This was my first visit with Dr. Lai and it was great. She is very knowledgeable and sweet.

This was my first visit with Dr. Lai. She is amazing and I am glad I get to receive care from her.

Very good active listener.

I've been seeing Dr. Lai for about [...] years now. It's always a good experience with her. She's fun and very easy to talk to.

Dr Lai is amazingpleasant, professional, intelligent, and kind. I honestly believe she cares. I feel very lucky to have found her.