Patient Amenities

Art Program

Since 1986, the University of Washington Medical Center has presented an Art Program for the benefit and enjoyment of our community of patients, visitors, faculty and staff.

The UWMC Art Program includes:
  • A permanent art collection of over 1200 art works, including:
  • The Contemporary NW Fine Art Collection
  • The International Textile Collection
  • 2 Galleries that feature special projects and exhibitions
  • Programs in literary and performing arts
  • Live music performances
  • Arts in Healing, a program that offers weekly hands-on art groups and bedside visits for patients, family members, and caregivers.

  • Primary funding for the UWMC Art Program is provided by the UWMC Service League a nonprofit organization that raises money for patient services.

    Contact the Art Program: 206.598.6308 or ArtHeals@uw.edu

    Bank Card/ATM Machines

    A cash machine is on the main floor (Level 3) of the medical center, across from the Cashier's Office, and another is near the Plaza Cafe on Level 1. Behind UW Medical Center, you will find a cash machine located at the west entrance to the South Campus Center.

    ​Health Information Resource Center

    The Health Information Resource Center at UW Medical Center provides high quality, individualized health information to patients, families, staff and community members. The center provides information to help users actively participate in their own health care.

    The center is open weekdays from 10 a.m. - 4 p.m., and staff is available to help users find health information. We can help you find out about:

    • Diseases and conditions 
    • Tests and medications 
    • Support groups and classes 
    • Community health resources 
    • Transportation and housing 
    • Services at UWMC 
    • Health promotion
    • Interpreter Services

    Mail

    Mail for inpatients should be addressed with: name, room number, Box 356144, University of Washington Medical Center, 1959 N.E. Pacific St., Seattle, WA 98195.

    Inpatients may leave outgoing stamped mail at their unit's nursing station. Stamps are available at the UW Medical Center Gift Shop.

    Map, Driving and Parking Directions

    Refer to our Map, Driving and Parking Directions page. For additional information about parking, call UW Medical Center Parking at 206.598.5275.

    Pharmacy

    The UWMC pharmacy is located on the third floor near the Cascade elevators.
    Hours are 8 a.m. – 9 p.m., Monday through Friday
    8 a.m. – 8 p.m. Saturday, Sunday and holidays
    Questions? Please call 206.598.4363

    Service League

    The UW Medical Center Service League is a nonprofit agency, governed by a volunteer board of directors, which serves as an umbrella organization for the medical center's volunteers.

    The Service League advances and promotes medical center programs and patient care services through fund development and allocation, community outreach and volunteer program enhancement. For more information, call 206.598.4218.

    Smoking Policy

    UW Medical Center is committed to providing a safe, smoke-free environment for patients, visitors and staff. The entire medical center is designated as a nonsmoking area. Designated smoking areas are outside the medical center for visitors and patients who are able to walk or use a wheelchair.

    Patients and visitors at UWMC - Roosevelt are asked to smoke at the south side of the building.

    Telephones and Assistive Devices

    The main medical center telephone number is 206.598.3300. Incoming calls to patients are connected to their rooms.

    Courtesy phones to make local calls are available throughout the hospital and clinics, in waiting rooms and in the main hospital lobby. A courtesy phone is also available in the Health Information Resource Center on the third floor near the main entrance.

    Pay phones are available in several locations at UWMC: 

    • Pacific elevator lobbies – first, fourth, fifth and eighth floors 
    • Surgery Pavilion lobby, next to restrooms, third floor

    There are also two pay phones located in the South Campus Center, located behind UWMC.

    The main number for UWMC  Roosevelt is 206.598.5700. Public telephones are in the lobby (first floor), including one that is TTY-accessible.

    UWMC provides a variety of adaptive communication equipment for patients who are deaf, hard of hearing, deaf-blind or who have other communication needs.

    Interpreter Services and Teleservices have TTY machines to lend to patients who are at UWMC for an inpatient visit. A TTY is used by a deaf or hard-of-hearing patient to communicate with friends or contacts outside of the hospital. Contact Interpreter Services Monday through Friday (206.598.4425) or call Teleservices (598.6970) for more on use of TTY machines.

    Waiting Rooms

    Visitors' lounges are conveniently located near each inpatient nursing unit. Waiting rooms for patients and visitors are also available in the Emergency Department, in each outpatient clinic, and in the main lobby.

    Family members or friends waiting for a patient in surgery may use the second floor surgery waiting lounge. Volunteers are typically at the information desk Monday through Friday from 9 a.m.–4 p.m. They will tell waiting family members or friends when the patient is out of surgery and transferred to an inpatient room.