UW Medicine Virtual Clinic

Learn More About the UW Medicine Virtual Clinic

Receive expert medical care in the privacy of your home or office when you need it. The UW Medicine Virtual Clinic is available 24 hours a day, seven days a week.

Get Care Now
855.520.5250

CLEAR PRICING - $35

No hidden fees, some insurance accepted*

*We do accept some insurance. Please visit our Learn More page for additional information.

Frequently Asked Questions Everything you need to know about the UW Medicine Virtual Clinic.Learn More >

How It Works Receive care over the phone or by video with just a few clicks.

Learn More

What We Treat Our virtual care providers effectively treat a variety of minor illnesses.

Learn More

Our Care Providers Meet the board-certified physicians and nurse practitioners who provide virtual care.

Learn More

Pricing and Eligibility The virtual visit fee is $35 and is typically a qualified medical expense.

Learn More

Security Protecting your safety and security is our priority.

Learn More

How It Works

Receive expert medical care when you need it.

No appointment necessary.

Request care 24/7 from your home.

No webcam? No problem.

If you are not able to access the website for any reason, our friendly Patient Service Representatives can assist you by phone 24 hours a day, every day at 1-855-520-5250.

Complete a few short forms about your visit
Prepare for a phone call or video chat
Consult with a licensed provider
Request Care

What we Treat

UW Medicine Virtual Clinic can treat a variety of minor illnesses and injuries. Here are just a few examples of what we may be able to treat.

  • Acne
  • Congestion
  • Nausea
  • Allergies
  • Constipation
  • Pink Eye
  • Assessment of cuts
  • Cough
  • Rash
  • Asthma
  • Diarrhea
  • Shingles
  • Athlete's foot
  • Ear Pain*
  • Sore Throat
  • Back Pain
  • Eye Issues*
  • Sinus Infection
  • Bladder Infections
  • Fever
  • Sprains
  • Bronchitis
  • Flu
  • Vomiting
  • Bug Bites
  • Head Injuries*
  • Warts
  • Burns
  • Headache*
  • Yeast Infection
  • Colds
  • Heartburn
  • And Much More

*May be treatable depending on severity

Meet the Providers

UW Medicine Virtual Clinic care is delivered by CareSimple Providers, PS. Our board-certified physicians and nurse practitioners are passionate about delivering quality and patient-focused care and are dedicated to advancing the field of telemedicine. With a patient satisfaction rate of 98%, CareSimple's providers deliver excellence in healthcare.

See All Providers

Paying for your Virtual Visit

Easy-to-understand pricing

$35 per visit. We accept payment by Visa and MasterCard, and can bill these insurance plans directly if telehealth is a covered benefit: Regence Blue Shield of Idaho, Regence Blue Cross and Blue Shield of Oregon, Regence Blue Shield of Washington, Regence Blue Cross and Blue Shield of Utah, Asuris Northwest Health, and Bridgespan.

At the beginning of your virtual visit, the provider determines whether your health concern is appropriate for care through the UW Medicine Virtual Clinic.  If we refer you to in-person care within 3 minutes,  you won't be charged. A longer visit that does not result in a diagnosis or prescription is not considered cause for a refund.

Insurance Coverage

The following insurance plans can be billed directly if telehealth is a covered benefit:

  • Regence Blue Shield of Idaho
  • Regence Blue Cross and Blue Shield of Oregon
  • Regence Blue Shield of Washington
  • Regence Blue Cross and Blue Shield of Utah
  • Asuris Northwest Health
  • Bridgespan

Typically, the virtual visit fee is a qualified expense for a Flexible Spending Account (FSA), Health Savings Account (HSA), or Health Reimbursement Account (HRA). You also may request an invoice for your visit that you can submit to your insurance plan for reimbursement.   As insurance coverage varies widely among plans, we can’t guarantee reimbursement.

Medical Expense Reimbursement

Typically, the virtual visit fee is a qualified expense for a Flexible Spending Account (FSA), Health Savings Account (HSA), or Health Reimbursement Account (HRA). Please check with your account administrator for reimbursement of the visit fee.

Restrictions

Due to regulatory restrictions, we are prohibited from providing a virtual visit to individuals covered by a government sponsored insurance plan, such as Medicare, Medicare Advantage, Medicaid or Tricare.

Is UW Medicine Virtual Clinic Secure?

UW Medicine Virtual Clinic actively maintains the privacy and security of your information. UW Medicine Virtual Clinic collects only the patient information absolutely required in order to deliver our service effectively. Your personal information and visit details are confidential and are protected in a secure manner. Transmitted information is encrypted using Secure Socket Layer (SSL) technology. Your login credentials are securely collected and stored following industry standards for preventing others from determining your unique credentials.

UW Medicine Virtual Clinic 911 

If at any point your symptoms worsen or you feel like you are experiencing a medical emergency, call 9-1-1 or proceed to the nearest emergency room.