Q: How does AirCare membership work?
A: The benefits of becoming a member include mitigating any associated expenses that go along with air ambulance transport service. In the event that you use this service, your insurance may only cover a certain portion of the bill. Having an AirCare membership covers the patient responsibility amount indicated by your insurance company. For AirCare members, only your insurance company receives a bill. The other benefit: peace of mind.
Q: If my insurance is through Medicaid, am I eligible for membership?
A: Per government regulations, individuals covered by Medicaid are not billed for any balance and therefore do not need to purchase an AirCare membership.
Q: How soon will my membership become active?
A: Your membership is active three business days after your application and payment are received.
Q: Where am I covered?
A: As an AirCare member, you are covered by Airlift Northwest- with six bases strategically located throughout Washington and Southeast Alaska – and by our reciprocal partners: Care Flight – Reno, Nevada; Life Flight Network – Oregon, Idaho, eastern Washington; Air St. Luke's – Boise, Idaho.
Q: Can I sign up for automatic renewal?
A: At this time we do not have automatic renewals available. We will mail a renewal notice to your mailing address about six weeks prior to your membership expiring.
Q: Will I receive a membership card?
A: Yes, every household member will receive a membership card. Membership cards usually take 2-3 weeks to arrive. Members also receive an AirCare sticker.
You can request additional cards or stickers by emailing
firstname.lastname@example.org or by calling 888-835-1599.
Q: How do I find out when my membership expires?
A: Please email
email@example.com or call us at 888-835-1599 and we can look up your membership.
Q: I live in Montana. Can I get an AirCare Membership?
A: Montana residents are only eligible for AirCare Membership if they have a residence in Alaska and/or Washington State.