What is Care Transformation?
UW Medicine is at the forefront of a national movement to improve healthcare.
We are living through a time of unprecedented change in healthcare delivery. There was a time not so long ago when the healthcare “system” was made up of solo practice clinicians taking care of one patient at a time. We now operate in a new world with large systems – for example, UW Medicine includes thousands of clinicians in many hospitals and dozens of clinics delivering care to whole populations of patients.
At UW Medicine, care transformation represents an increased focus on system level initiatives to provide high-quality care that is patient-centered and focused on spending healthcare dollars wisely. In this way, care transformation is closely linked to the “Triple Aim” goals for healthcare reform, which call for improving the patient experience, achieving better health outcomes and controlling costs to deliver high-value care.
Dr. Carlos Pellegrini, UW Medicine's chief medical officer, explains why a CMO role was created and why transforming care delivery is a priority for our healthcare system.
Our Path to Care Transformation
UW Medicine has established six areas of focus for care transformation in 2016 and beyond:
Provide the most effective, efficient and high value care
Based on scientific evidence, clinical care pathways and protocols are being developed for many medical treatments and procedures. These standardized approaches reduce unwanted variability and make care more predictable for most of the diagnoses people have and procedures they undergo.
Serve populations as well as patients
In addition to providing care during office visits, clinicians are utilizing technology and other innovative approaches to proactively manage groups of patients by anticipating their medical needs. This approach results in better care, helps to control costs and saves time for the patient.
Fully develop the medical home
A patient-centered medical home provides patients with comprehensive and coordinated primary care. Patients have an active partnership with a primary care physician, who leads a team of professionals dedicated to providing proactive preventive care and chronic care management.
Improve our use of data to direct care
Expanding data available to clinicians and incorporating patient reported outcomes improves care and gives patients information to guide their decision-making about treatment options.
Provide “healthy” care as well as “sick” care
“Healthy care” includes the development of an online resource for patients and clinicians to support wellness, collaboration with community-based organizations offering evidence-based health interventions, and the creation of an innovation center that supports research and development of next generation digital health tools.
Supporting “smart” innovation
New drugs and healthcare technologies are assessed via an evidence-based approach to make sure they add value to our care and are responsive to the needs of UW Medicine clinicians and patients.
Leadership in Care Transformation
UW Medicine has received a $30 million, four-year award from the Center for Medicare and Medicaid Innovation to serve as a Practice Transformation Network for the WWAMI region (Washington, Wyoming, Alaska, Montana and Idaho). This initiative will help clinician practices make changes to improve patient care and spend health dollars more wisely.
For more information, visit
Transforming Clinical Practice Initiative.